Your privacy

Privacy Policy

GraceLife Transportation LLC respects your privacy. This policy explains what information we collect when you use our website and app, and how we use it. Last updated October 2026.

What we collect

  • Account details: your name, email address and phone number when you create an account or sign in, including when you sign in with Google.
  • Booking details: pickup and drop-off addresses, dates and times, the service you request, and any notes you add to a booking.
  • Profile preferences: your saved default pickup address, if you choose to set one.
  • Partnership details: business name, contact information and service needs when a business submits a partnership or contract request.

How we use it

  • To schedule, confirm and provide your rides and other services.
  • To contact you about your bookings, account or partnership request.
  • To notify our team when a new booking or partnership request comes in.
  • To keep records of completed and cancelled rides for scheduling and billing.

What we never do

  • We do not sell your personal information to anyone.
  • We do not share your information with advertisers or data brokers.
  • We do not track you across other websites or apps.

Who can see your information

  • Only authorized GraceLife staff can see booking and account information, and only to schedule and provide your services.
  • You can see and cancel your own rides and edit your own profile at any time after signing in.

How long we keep it

  • We keep your account and booking records while your account is active so you can review past and upcoming rides.
  • You may ask us to delete your account and personal information at any time by contacting us at the email below.

Your choices

  • You can update your name, phone number and default pickup address in the Account section of the app.
  • You can cancel upcoming rides yourself from the My Rides section.
  • You can request a copy or deletion of your information by emailing us.

Contact us

  • Questions about this policy or your information? Email us at gracelifetransportation@outlook.com.